Privacy Policy

1. Introduction

Welcome to JK Digital Nexus Limited. We respect your privacy and are committed to protecting your personal data. This privacy policy will explain in simple terms how we look after your personal information when you visit our website, what data we collect, and the rights you have to control it.

2. The Information We Collect

We only collect information that helps us provide you with the best possible service. Specifically, we might collect:

• Contact Details: This includes your first name, last name, phone number, and email address when you fill out a form or book a consultation.
• Business Details: Information about your company, project goals, and budget if you use our interactive estimator or contact forms.
• Technical Data: Details like your internet protocol address, browser type and version, and how you interact with our website to help us improve the experience.

3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You give us your details by filling in forms, booking a consultation, creating an account, or subscribing to our free resources.
• Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment and browsing actions using cookies.

4. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we use your personal data for the following reasons:

• To deliver the services or website builds you requested.
• To manage our relationship with you, including sending you updates about your project.
• To improve our website, products, services, marketing, and customer relationships.
• To recommend services or free resources that might be helpful for growing your business.

5. Cookies and Web Tracking

Our website uses cookies to distinguish you from other users of our website. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. This helps us provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, but if you disable them, some parts of this website may become inaccessible or not function properly.

6. Whom We Share Your Data With

We do not sell your personal data to anyone. We may occasionally share your data with strictly trusted third parties who help us run our business, such as secure hosting providers and email delivery services. We require all third parties to respect the security of your personal data and to treat it according to the law. They are only allowed to process your personal data for specific purposes and strictly based on our instructions.

7. Keeping Your Data Safe

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a genuine business need to know. They will only process your personal data on our direct instructions and are subject to a strict duty of confidentiality.

8. How Long We Keep Your Data

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your project is fully complete and all balances are settled, you can request that we permanently delete your data.

9. Your Legal Rights

Under certain circumstances, you have rights relating to your personal data. You have the right to:

• Request access to the personal data we hold about you.
• Request correction of the personal data that we hold about you if it is wrong or incomplete.
• Request the deletion of your personal data when there is no good reason for us to continue holding it.
• Withdraw consent at any time where we are relying on your consent to process your personal data.